FAQ & Site Info
Terms of ServiceShipping Methods
We use regular or registered airmail to ship your items depending on circumstances. If you need a tracking, tracking fee applies. Please contact us if you need tracking so that we could let you know whether the item is shipped with or without tracking. If it is without tracking, we will send you an invoice for tracking fee via paypal.
We may help you to rush your order, depending on the quantity and value of your purchase. Additional shipping cost applies. In our honest opinion, sometimes it is not worth to use express shipping. But again, it is all depends. Please feel free to contact us.
Normally, we will ship your item(s) within 1-3 working days after receiving cleared payment, unless otherwise stated. We always try our best to ship your order as soon as possible.
Custom Duties/VAT/GST/Taxes etc.
Buyers are responsible for all custom duties, VAT, GST, taxes etc., if any.
USA/Canada/Europe : 3 -4 weeks
Australia/New Zealand/Japan : 2 -4 weeks
Delay by postal service/custom or bad weather may occur sometimes. Please allow 1 more week after the stated deliver estimate lapses.
Refunds and Exchanges
30 days money back. We only accept refund due to manufacturing defect, wrong description or wrong item sent. Please let us know immediately if you received a defective or wrong item. All items returned must be unused and in its original state and packaging. Buyer has to pay return shipping cost.